Refund & Cancellation Terms
Understanding our refund process for towing and breakdown services
Cancellation Timeline
- Before dispatch: 100% refund
- After dispatch: Service charge applicable
- On-site cancellation: Charges apply
Refund Eligible Cases
- Service unavailability from our end
- Technical issues with our equipment
- Billing errors or overcharges
Non-Refundable Services
- Completed towing services
- On-site service provision
- False information cases
Refund Process
- Submit request with details
- 48-hour review period
- 3-5 days processing time
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